Terms & Conditions & Privacy policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Destinations Travel Group's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Destinations Travel Group's or 'us' or 'we' refers to the owner of the website whose registered office is 10a Hgh Street East, Uppingham,LE15 9PZ. Our company registration number is 12567443. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

            PRIVACY POLICY

Last updated: 01/03/2021

Destinations Travel Group operates

http://www.rutlandtravel.co.uk

This page informs you of our policies regarding the collection, use and disclosure of

Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you

agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information

that can be used to contact or identify you. Personally identifiable information may include, but is not

limited to your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site

("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address,

browser type, browser version, the pages of our Site that you visit, the time and date of your visit,

the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and

analyze this ...

The Log Data section is for businesses that use analytics or tracking services in websites or

apps, like Google Analytics.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional

materials that may be of interest to you.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier.

Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all

cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may

not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of

transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to

use commercially acceptable means to protect your Personal Information, we cannot guarantee its

absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of

1st March 2021

and will remain in effect except with respect to any

changes in its provisions in the future, which will be in effect immediately after being posted on this

page.

We reserve the right to update or change our Privacy Policy at any time and you should check this

Privacy Policy periodically. Your continued use of the Service after we post any modifications to the

Privacy Policy on this page will constitute your acknowledgment of the modifications and your

consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email

address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Booking Terms & Conditions

"We/us" Means
“Destinations Travel Group”
"The holiday" Means any holiday organised or advertised by us.
"You" Means the person who has signed the booking form and includes all the people on whose
behalf you have signed.
"Supplier" Means the company or person that is holding or providing the holiday or any part of it.
"Price" Means the total cost of the holiday.
1. Terms and Conditions
These terms and conditions govern the contract between you and us to the exclusion of all other
terms and conditions save for those implied by law, and no variation to these terms and conditions
shall be valid unless in writing and signed by you and the company director.
2. Formation of Contract
No contract shall arise between you and us until we have received the deposit payable and we have
given you confirmation (This can be in the form of an email or verbally) of our acceptance of your
booking.
3. Lead Name
The lead name on any booking with us accepts the full responsibility of collecting the full balance
payable for the booking and indemnifies
“Destinations Travel Group”
against any loss from any
individual failing to pay within your group. The lead name of the group is also responsible for
ensuring that all group members are aware they are bound by our terms and conditions. The lead
name is also responsible for the completion of the online guest list on behalf of all persons on the
booking. It is understood that those booking via email or telephone agree to, and accept our terms
and conditions.
4. Payment & Deposits
Deposits are payable at the time of booking and the balance of payments are split into the following
phases:
An agreed non-refundable non-transferable deposit is payable at the time of booking.
The final balance is to be paid no less than 70 Days (ten Weeks) before the date upon which your
holiday is due to start or earlier if supplier Terms dictate.

Deposits are used by us to enter into the contractual arrangements on your behalf and are non
refundable. Payments can be made with a valid Credit Card or Debit Card, online bank transfers or
cheque(s) made payable to
“Destinations Travel Group

where upon receipt we will endeavour to
place the booking for you at the same price, although this cannot be guaranteed. We will however
notify you should there be an increase in price.
If a promised cheque is not received or does not clear upon presentation we hold the right to cancel
the reservation. Non-clearing or returned unpaid cheque will incur a £30.00 transaction charge.
5. Cancellation by Us
We may cancel your holiday if the supplier cancels the holiday, cancellation will be subject to the
suppliers own terms and conditions.
6. Cancellation by You
You may cancel your booking however all deposits and any additional payments made to date on the
booking are non-refundable. All cancellations must be made in writing from the lead name on the
booking. Cancellation is subject to suppliers own terms and conditions.
7. Alterations made by You
We shall try to accommodate any reasonable changes you wish to make to the holiday. Alterations
and amendment requests should be made with us and not end suppliers and should be made in
writing to us by the lead name. These changes shall not be deemed accepted until we have
confirmed in writing to you. Changes such as arrival / departure dates, destination and name
changes will be subject to suppliers own administration charges.
8. Customer Feedback
If you have a problem whilst on your holiday then you must contact the appropriate person(s) at the
earliest opportunity, for example accommodation manager or supplier representative. If they are
unable to resolve matters to your satisfaction then you must write to us within 14 days of the
conclusion of the holiday. No complaint will be accepted outside of this time frame thus deeming
you fully satisfied with all aspects of the holiday and the services we have provided to you. We will
acknowledge any correspondence within 5 working days and endeavour to deal with the complaint
as quickly as possible.
9. Contracts (Rights of Third Parties) Act 1999
No part of this agreement shall confer on any third party any benefit or right to enforce any terms of
this agreement.

10. Jurisdiction
This agreement shall be construed in accordance with the laws of England and Wales and the courts
of England and Wales shall have exclusive jurisdiction to deal with any disputes arising between you
and us or our suppliers.
11. Changes to these Terms and Conditions
We may need to make changes to these terms and conditions. Any changes can only be made by us
and not any third party member. We reserve the right to amend or improve these terms and
conditions without prior notification. When it is necessary for changes to be made, we will forward
you a copy of these changes and all reservations will abide by the amended terms, with the
exception of reservations already made.

 
 

Rutland Travel is a trading name of Destinations Travel Group Limited

01572 980101

10a High Street East Uppingham

©2020 by Destinations Travel Group company number 12567443